Privacy Policy

SecondCall AI (a service of Sinmak Inc)
513 US Highway 60 E, Unit #854, Republic, MO 65738
Phone: (718) 400-7035 · Email: second@secondcallaii.com

Last updated: October 14, 2026

Information We Collect

We collect information you provide directly to us, including your name, business name, phone number, email address, and the contents of calls and messages exchanged with our AI receptionist service. Calls may be recorded and transcribed for quality and service delivery.

How We Use Your Information

We use the information we collect to provide, operate, and improve our AI receptionist and appointment-booking services; to answer calls and messages on behalf of our clients; to schedule appointments; and to communicate with you about your account and our services.

SMS/Text Messaging

By providing your phone number and opting in, you agree to receive text messages from SecondCall AI related to our services, including appointment confirmations, reminders, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell your personal information. We share information only with service providers who help us operate our services (such as telephony and scheduling providers), and only as needed to provide the service. We may disclose information if required by law.

Data Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure.

Your Choices

You may opt out of marketing messages at any time by replying STOP. To request access to or deletion of your personal information, contact us at second@secondcallaii.com.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

SecondCall AI · (718) 400-7035 · second@secondcallaii.com